Política de Privacidade

This privacy policy describes how Som Wave Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you use our site or online platform. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

What Information We Collect

We collect various types of information when you interact with our site or service:

Information you provide directly to us: This may include your name, email address, phone number, company name, and any other information you provide when you contact us, request services, or fill out forms on our site.

Information we collect automatically: When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access. This information helps us understand how users interact with our site and improve our services.

Information from cookies and similar technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our site. Please see the "Cookies and Tracking Technologies" section below for more details.

How We Use Your Information

We use the information we collect for various purposes:

To provide and maintain our service: Using your information to operate and deliver the services you request, such as acoustic consulting, sound design, or equipment installation.

To communicate with you: Responding to your inquiries, providing information about our services, and sending updates.

To improve and optimize our service: Analyzing usage patterns to understand how our site and services are used and make improvements.

For marketing purposes: With your consent where required, we may use your information to send you promotional materials about our services.

To comply with legal obligations: Using your information as required by applicable laws, regulations, or legal processes.

To protect our rights and interests: Enforcing our terms of service and protecting our business operations.

Legal Basis for Processing Personal Data

We process personal data based on several legal grounds:

Your consent: Where you have given us clear consent for processing your personal data for specific purposes.

Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into a contract.

Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analysis, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose for which it is used.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies on our site. Cookies are small text files placed on your device that collect standard internet log information and visitor behavior information. This information is used to track visitor use of the site and to compile statistical reports on site activity.

You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our site features may not function as a result.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

Som Wave Solutions
500
Rua Fernandes Tourinho,
10th Floor, Suite 1001,
Belo Horizonte, Minas Gerais,
30112-000
Brazil